AT&T and Cricket Wireless customers are reporting widespread service outages in the Houston area and throughout the country, according to reports on social media.
The outage seemingly began at some point on Friday afternoon.
Carolyn Scott Riley
Why are customers of Cricket Wireless without phone AND internet service, and has been for well over 4 hours, all over the continental U.S.? Cricket was purchased by AT&T and we NEVER experienced anything like this until AT&T made the purchase! But AT&T customers still have service! We can’t get any answers from Cricket!!! Customers in Richmond, VA, Lewisville, TX, Humble, TX, Colorado, etc… ALL WITHOUT SERVICE!
actually just be honest ATT entire network just got hit in the southeast to Texas. Millions out of service.
— (TK) Everything A 100 (@TotalTechvids) June 3, 2016
In a statement, Cricket Wireless apologized for the outage, saying, “We are aware of a service issue affecting some customers & are working quickly to resolve it.”
AT&T has yet to issue a public statement. In 2013, the telecom giant acquired the parent company of Cricket Wireless.