KNOW YOUR ENEMY
Government Technology Governments legitimately require forms and documentation from constituents and customers before providing permits, licenses and other services. This can be quite problematical for field workers and the applicants, who need to find documents, then bring them into the government office or find a fax machine to send them. Such documents might include proof of identity or an inspection report or a registration card. And the process often requires multiple trips to the office during business hours.
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