Despite the reams of bad press big banks have received for their sometimes questionable antics, a surprising number of Americans say they actually quite like their banks.
Customer satisfaction with banks is now at a six-year high, according to a study released Tuesday by the American Customer Satisfaction Index. The satisfaction rating rose 1.3% compared with last year, hitting 78 out of 100 (100 is the highest). Continue reading “Americans to big banks: We forgive you”

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